Terms & Conditions

All buyers purchasing from www.BuckPerformance.com agree to the following terms and conditions. By placing an order, you acknowledge that you have read, understood, and agreed to all policies outlined below.

ORDER ACCEPTANCE, INVENTORY & PAYMENT PROCESSING FEES

All orders are subject to acceptance and product availability. Inventory levels shown on the website are not guaranteed and may change due to sales across multiple channels, supplier delays, or manufacturer availability.

Out-of-Stock Orders:
If an order is placed for an item that is not available or cannot be fulfilled in a reasonable timeframe, Buck Performance reserves the right to cancel the order and issue a refund minus a non‑refundable 5% payment processing (capture) fee. This fee represents transaction and processing costs charged to us by payment processors and is not recoverable.

Partial Order Fulfillment:
If an order can be partially fulfilled and the customer chooses to cancel the remaining items or decline partial shipment in favor of a refund, the refunded amount will be issued minus a non‑refundable 5% payment processing (capture) fee.

By placing an order, the customer agrees to these terms regarding inventory availability, order fulfillment, and payment processing fees.

PRICING, ERRORS & ORDER CANCELLATIONS

Buck Performance reserves the right to correct any pricing errors, typographical errors, or inaccuracies at any time. If an item is listed at an incorrect price, we reserve the right to cancel the order and issue a refund minus applicable non‑refundable payment processing fees.

Orders may be canceled at our discretion if fraud is suspected, payment is declined, or verification information is not provided when requested.

REFUNDS & RETURNS

If the Item is Not Defective and You Want to Return It

You may return an uninstalled product for any reason within 14 days of receipt. Returning a product that is not defective will result in a 30% restocking fee. This fee covers order processing costs, manufacturer restocking fees, and any discounted shipping offered.

• Shipping charges paid by the customer are non‑refundable

• Return shipping is the customer’s responsibility

• Orders may ship from multiple warehouses; returns must be sent back to the originating warehouse(s), which may require multiple return shipments

To initiate a return, you must contact us via our Contact Us form to request an RMA Number. Returns received without an RMA number or received damaged will be refused and returned to sender.

Return Timeline

• You have 10 days from the date the RMA is issued to return the product

• Returns received after the 10‑day window will be rejected and no refund will be issued

• Products must be returned new, uninstalled, and in original, undamaged packaging

Exhaust systems are not eligible for return once installed, even if the customer does not like the sound. Exhaust tone is subjective, and returns based on sound preference are not accepted.

All returns must be properly packaged and insured. Items received damaged or showing signs of installation will be refused.

Any part that has been installed on a vehicle is not eligible for a refund, return, or replacement.

Drag slicks and drag radials are non‑returnable. No road hazard protection is offered.

If the Item is Defective or Damaged

If you receive a damaged or defective item, you must contact Buck Performance within 8 business days of receipt.

• Lost or damaged shipments require a carrier claim to be initiated

• Replacement parts will not be sent until the carrier claim investigation is completed

• All products are subject to the manufacturer’s warranty only

Once a part is installed or 10 days have passed, all warranty claims must be handled directly with the manufacturer. Installed parts are never eligible for a refund.

Buck Performance is not responsible for installation labor costs, vehicle damage, downtime, or any additional expenses caused by defective parts.

Do not install or modify a damaged or defective item, as doing so may void the manufacturer’s warranty.

ELECTRONICS POLICY

All electronic devices are non‑returnable. Any warranty or defect issues must be handled directly with the manufacturer. No exceptions.

SPECIAL ORDER ITEMS

Some products are special‑order items built or sourced specifically for a customer’s vehicle.

• Special‑order items are paid in full at time of purchase

• Cancellations are not allowed on special‑order items

• Special‑order items are non‑returnable and non‑refundable

• Electronics are never eligible for return

SHIPPING & DELIVERY

Estimated shipping times are not guaranteed. Delays caused by carriers, manufacturers, weather, supply chain disruptions, or other factors outside our control do not qualify for refunds or chargebacks.

LIMITATION OF LIABILITY

Buck Performance shall not be liable for any indirect, incidental, or consequential damages including but not limited to loss of use, loss of profits, labor costs, or vehicle damage. Liability is strictly limited to the purchase price of the product.

FORCE MAJEURE

Buck Performance is not responsible for failure or delays caused by events beyond our reasonable control, including but not limited to acts of God, supplier shortages, carrier delays, natural disasters, labor disputes, or government actions.

RETURN INFORMATION

Mailing Address:
103 Spring Cypress Dr.
Broussard, LA 70518

Customer Service Phone: (855) 441‑2825
Customer Service Email: [email protected]

By completing a purchase on www.BuckPerformance.com, the customer agrees to all terms and conditions stated above.